Privacy Policy

Welcome to Closefy. We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how Closefy collects, uses, and discloses your information when you use our mobile application (“App”). By using Closefy, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

• Account Information: Name, email address, phone number, profile photo, and other details you choose to provide during registration or profile updates.
• Location Data: With your permission, we collect your geolocation data to provide location-based features like Nearby Events or PairUp.

Usage Information

• Device Information: We may collect information about the device you use to access our App, including IP address, operating system, device type, and browser type.
• App Activity: We may collect information about how you interact with the App, such as the content you view, features you use, and the time spent in certain areas.

Communications

Messages & Chats: If you send messages/chats within the App, we may store them to provide the service and improve user experience.

Cookies & Tracking Technologies

We may use cookies, pixel tags, and similar technologies to collect information about your interactions with our App and to remember you when you return.

2. How We Use Your Information

• Provide and Maintain Services: To create and manage your account, enable core features like posting, viewing nearby activities, and sending messages.
• Improve User Experience: To personalize your feed, suggest relevant events or connections, and tailor content to your interests.
• Enhance Safety and Security: To verify user identities, detect and prevent fraud or other unauthorized activities.
• Communicate with You: To send important updates, respond to your inquiries, and provide customer support.
• Analytics and Performance: To monitor and analyze usage trends and improve our App’s performance and features.

3. Sharing Your Information

• With Your Consent: If you choose to share posts, send invitations, or connect with others, we will share the relevant information with those users.
• Third-Party Service Providers: We may engage trusted third-party providers to help us operate, maintain, or improve our App (e.g., hosting services, analytics providers). These third parties are contractually obligated to protect your data and use it only for the services they provide to us.
• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a new entity as part of that transaction.

4. Your Choices and Rights

• Access and Update: You can access and update your personal information through your account settings.
• Location Preferences: You can enable or disable location services at any time through your device settings. Disabling location services may limit certain features of the App.
• Account Deletion: You can request to delete your account by contacting us at the email address provided below or deactivating it from the settings. Note that we may retain certain information as required by law or for legitimate business purposes.

5. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your own, where data protection laws may differ. By using the App, you consent to the transfer of your information to countries outside your country of residence.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we do, we will post the updated policy and update the “Last Updated” date at the top of this page. Your continued use of Closefy after any changes indicates your acceptance of the updated Privacy Policy.

8. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, please contact us at:

We appreciate your trust in us and are committed to safeguarding your personal information. Thank you for choosing Closefy!